Prioritizing your IT Projects
Every business needs an IT backbone to carry out all its daily operations. Our team will closely observe your operational workflow and provide you with solutions aimed specifically to simplify work and expertly setup infrastructure, thus delivering you the perfect IT plan.
Capabilities
New IT Assessment and Framework
Proof of Concept
Technology Selection
Analysis and Design
Solution Architecture and Options
Software Architecture
Complex Program Management
Technology Change Management
Benefits
Maximize uptime
Extensive resources on-hand
Better trained employees
Huge economies of scale
Highly Specialized Talent
Improve Productivity
Consultancy Process - Stage One
Understanding the IT needs
We spend a crucial amount of time assessing and researching your company’s requirements and developing the most profitable customized solutions as per your needs and stipulations.
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Project Kick-off Meeting to determine requirements
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Site inspections to verify IT infrastructure needs
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Briefly outline the Scope of Work
Consultancy Process - Stage Two
Proposing a Customized Solution
The solutions we design increases your Return of Investment, reduces the Total Cost of Ownership, increases your bottom line and reduces the efforts and worry you need to take as we will assist you all the way from the initial set up till the support.
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Introduce solution architecture
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Custom-built solution to accommodate business needs
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Solutions that make operations more effective
Consultancy Process - Stage Three
Creating Project Plans
All project plans are designed with utmost care. We take into account your desired timelines and procure the best available resources acquired for your customized solution.
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Project time-line / delivery schedules are defined
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Requisition of necessary resources
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Revise production information
Consultancy Process - Stage Four
Installing and Training
We not only assist in the on-premise installation of the Hardware and/or Software solutions, but also provide training to your personnel on the operations of the newly-installed systems.
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Implement all on-site software and products
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Provide training programs and conduct UATs
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Explain Support Practices and escalation paths
Consultancy Process - Stage Five
Post-Installation Feedback
After all installations have taken place, KIT ensures that all products modules function smoothly for your convenience. In case of any distress, immediate measures are taken to resolve the matter at hand.
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Live cover, site visits and inspection
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Quality Assurance Certification
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Educate the best practices
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System Handover to Support Team
Post-consultancy Support
Pro-active System Maintenance
We have a 24/7 Customer Care Call Center run by the Support Team who provides support via remote access tools and lead you through the escalation procedures. Our support team has different departments dedicated to different products, thus ensuring specifically trained personnel taking care of all your support needs.
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Preventive Maintenance
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Security Patch Upgrades
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Customization based on new requirements
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Configuration Changes