All guest charges are posted to one or more folios once the guest is in-house. We use the term 'window', an alternative name for folios because when you view a guest folio on the screen, you are able to tile multiple folios to appear like windows.
Guests may have a maximum of eight windows in their guest folio, which can be viewed, printed or billed separately. Multiple folios are required when closing charges to Direct Bill. All kinds of postings can be moved from one window to the other by simple drag and drop.
Deposit / Cancellation Rules
Typically, deposits requested on reservations have stipulations which require the guest to pay the amount prior to arrival. Similarly, cancellations on reservation may have penalties if they are not cancelled within a certain period of time. With the Deposit/Cancellation feature, you can manage both requirements and penalties from one location.