The Front Office in a hotel is the 'Show Case Window' of the hotel which reflects the image of a hotel. The functions of the Front Desk Management is to allocate rooms to guests and be a continuous source of information to the guests during their stay.
The Front Desk Management provides various interactive settlement options, adding to the guest experience of giving a fast check-in and checkout. Other major functions of this department includes settlement of guest account, preparation of guest history card, providing guest service, airport pick-up, luggage handling, etc.
Serve Your Guests Efficiently
View and Resolve Traces
Traces are internal departmental messages that serve as reminders for taking actions on guests' special requests. Front Desk Management ensures that the trace has been resolved meaning the required action has been taken.
Brands that offer Front Desk Management Solutions
Discover the various Brands and the relationship we have with them to better understand the solutions we can provide together.
A solution is better when it is used to its best potential. Check out our Learning Resources below and discover how Front Desk Management can help you transform your business operations.